Emergency plumbing
Burst pipes, flooding, sewage backup. We answer at any hour, isolate the problem fast, and stop the damage before it spreads.
Licensed plumbing, drainage and heating for homes, stratas and businesses across Vancouver Island. One fixed price in writing before we start.
Send the details and we will come back with a scope and a fixed price. If water is moving right now, call instead — the phone is faster.
From a dripping tap to a failed sewer main. We install it, service it, or replace it — one number, no subcontractor runaround.
Burst pipes, flooding, sewage backup. We answer at any hour, isolate the problem fast, and stop the damage before it spreads.
Drain cleaning, hydro-jetting, camera inspection and line repair. We find the actual blockage instead of guessing at it.
Tank, tankless and heat-pump water heaters. Supply, install, repair and replace — usually the same day.
Furnaces, boilers, hydronic and radiant systems. Service, repair, and full replacement before the cold sets in.
Ductless mini-splits, central systems and heat pump conversions. Sized to the building, not to a sales target.
Gas lines for ranges, fireplaces, BBQs and appliances. Permitted, pressure-tested and signed off.
Full rough-in and fixture sets for bathroom and kitchen renovations, suites, additions and tenant improvements.
Scheduled service and priority dispatch for stratas, property managers and commercial portfolios.
The same licensed crew, whether it is a leaking kitchen tap or a sanitary main under a shopping centre.
Owners, renters and landlords across the Island.
Buildings where a leak affects more than one household.
Places that lose money the moment the water stops.
You approve a number. That is the number on the invoice. We do not pad quotes to leave room for haggling, and we do not revise them upward halfway through.
Any hour. Describe what is happening and a licensed plumber tells you straight away whether it can wait.
We attend, diagnose with proper tools, and find the cause rather than treating the symptom.
A written scope and one fixed price. Approve it or don’t — there is nothing to negotiate.
We complete the work, tidy the site, walk you through it, and leave documentation behind.
Onex is owner-operated. The person who quotes your job is accountable for it, and you have their number afterwards.
The quote you approve is the invoice you receive. No surprise line items once the wall is open.
Emergencies do not keep business hours. Calls are answered around the clock by someone who can help.
Camera inspection and proper diagnosis before we quote. A second visit for the same fault costs us too.
Skilled Trades BC licensed, fully insured, WorkSafeBC compliant. Certificates available on request.
Drop sheets, boot covers, and the site left the way we found it. Photos and notes on every job.
Based in Nanaimo, covering Ladysmith through Qualicum Beach as standard, and travelling further up-Island for project and contract work.
Yes. We take emergency calls around the clock across Nanaimo and mid-Vancouver Island, for homes, stratas and commercial buildings alike. Call (604) 338-8408 any time.
It depends entirely on the job, which is why we quote before we start rather than after. You get one written price up front, and that is what you are invoiced. No hourly surprises and no extra line items for work that was always part of the job.
Yes. Licensed through Skilled Trades BC, carrying full liability insurance, and WorkSafeBC compliant. We are happy to send certificates before we attend.
Both. Single-family homes, condos, rentals, strata buildings, retail units, schools and service stations — the same licensed crew handles all of it.
Usually yes. Tank, tankless and heat-pump water heaters from all major brands, with same-day replacement available in most cases when you call early.
Ladysmith through Qualicum Beach is standard coverage, including Gabriola Island. For larger projects and contract work we travel further up-Island — just ask when you call.
Yes. We work with strata corporations and property managers on scheduled maintenance and priority dispatch, with consistent reporting and invoicing across every building in the portfolio.
Emergency or planned, house or high-rise — tell us what is happening and we will give you a straight price.